These Terms & Conditions govern your use of the dewi1 platform. Please read them carefully before registering an account or placing any bet or wager. By accessing dewi1, you confirm your agreement to these terms in full.
In these Terms & Conditions, the following terms carry the meanings assigned to them below. Where the context permits, references to the singular include the plural and vice versa.
By accessing, browsing, or using the dewi1 platform in any way — whether by creating an Account, logging in to an existing Account, placing a bet, or simply navigating the website — you acknowledge that you have read, understood, and agree to be legally bound by these Terms & Conditions in their entirety, together with the Privacy Policy and the Responsible Gaming Policy, each of which is incorporated herein by reference.
If you do not agree with any part of these Terms, you must immediately cease use of the dewi1 platform and, if you have an Account, contact the dewi1 support team to request closure of that Account before making any further deposits.
To register and maintain an Account on dewi1, you must satisfy all of the following eligibility criteria at the time of registration and at all times during your use of the platform:
Each person is permitted to hold exactly one Account on dewi1. Duplicate Accounts — identified by matching KTP (Indonesian national identity card) numbers, mobile phone numbers, email addresses, bank account details, device fingerprints, or IP addresses — are subject to immediate closure, and all balances associated with duplicate Accounts may be forfeited.
During registration, you are required to provide accurate, current, and complete information including your full legal name as it appears on your national identity document, a valid email address, a valid Indonesian mobile phone number, and your date of birth. You accept full responsibility for the accuracy of all information provided.
dewi1 reserves the right to request KYC documentation at any time, including prior to processing any withdrawal. Standard KYC documents include:
Withdrawal requests will not be processed until KYC verification is completed to the Operator's satisfaction. KYC review typically concludes within 10 minutes during business hours. Accounts that fail KYC verification may be suspended pending further inquiry.
dewi1 accepts deposits denominated exclusively in Indonesian Rupiah (IDR) via the following verified payment channels: BCA, BRI, BNI, Mandiri, CIMB Niaga (bank transfers via virtual account), and the e-wallets OVO, DANA, GoPay, ShopeePay, and LinkAja. No other payment methods are accepted at this time.
The minimum deposit amount is Rp 25.000. There is no maximum single deposit limit imposed by the Operator, although your bank or e-wallet provider may apply its own daily transfer limits.
Withdrawal requests may only be submitted to a bank account or e-wallet registered in your own legal name that matches your verified KYC identity. The minimum withdrawal amount is Rp 50.000. There is no maximum single withdrawal cap imposed by the Operator for fully verified accounts in good standing.
Withdrawal processing times are as follows:
The Operator reserves the right to delay or withhold a withdrawal pending completion of KYC verification, investigation of suspected Prohibited Conduct, or receipt of a regulatory inquiry. Members will be notified of any such delay by the support team within 24 hours of the withdrawal request being placed.
The Operator does not charge a withdrawal fee for standard transactions. Expedited or bulk withdrawal requests for VIP accounts may be subject to separate terms communicated at the time of the request.
dewi1 offers a range of bonuses and promotions to both new and existing Members. All bonuses are subject to the specific terms published on the relevant promotion page at the time the bonus is claimed, in addition to the general bonus principles set out in this clause.
All bets and wagers placed on the dewi1 platform are subject to the product-specific rules published in the relevant game or market interface. The following general rules apply across all products:
dewi1 is committed to providing a safe, controlled, and enjoyable gambling environment. The platform is strictly for adults aged 21 and above. The Operator provides the following responsible gaming tools, accessible directly from the Account Settings section of every Member account:
If you believe gambling is negatively affecting your finances, relationships, or mental health, we strongly encourage you to review our full Responsible Gaming page and to contact our 24/7 support team immediately.
The following actions constitute Prohibited Conduct and may result in immediate Account suspension, permanent closure, forfeiture of Balance and Bonus Funds, and referral to relevant authorities:
All content on the dewi1 platform — including but not limited to the dewi1 brand name and logo, website design, graphics, game interfaces, software code, marketing materials, and written content — is the exclusive property of the Operator or its licensed content providers (including Pragmatic Play, Evolution Gaming, Microgaming, NetEnt, Spribe, and Pocket Games Soft) and is protected by applicable intellectual property laws.
Members are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the platform for personal entertainment purposes only. No Member may reproduce, distribute, publicly display, modify, or create derivative works from any dewi1 content without prior written authorisation from the Operator.
To the maximum extent permitted by applicable law, the Operator's total aggregate liability to any Member arising from or in connection with these Terms or the Member's use of the platform — whether in contract, tort (including negligence), breach of statutory duty, or otherwise — shall not exceed the total amount deposited by that Member into their dewi1 Account in the 30-day period immediately preceding the event giving rise to the claim.
The Operator shall not be liable for any:
Nothing in these Terms excludes or limits the Operator's liability for death or personal injury caused by its own negligence, fraud, or any other liability that cannot be excluded or limited by law.
The collection, storage, processing, and use of personal data submitted by Members is governed by the dewi1 Privacy Policy, which forms an integral part of these Terms. By registering an Account, you consent to the processing of your personal data as described in the Privacy Policy.
The Operator implements industry-standard technical and organisational measures to protect Member data, including 256-bit AES encryption of data at rest and TLS 1.3 transport encryption of all data in transit. KYC documentation is stored on encrypted servers with restricted access controls and is retained only for the period required by applicable anti-money laundering regulations.
The Operator reserves the right to amend, update, or replace these Terms & Conditions at any time. When material changes are made, the Operator will update the "Last Updated" date at the top of this page and, where practicable, notify active Members via email or an in-platform notification at least 7 days before the revised Terms take effect.
Your continued use of the dewi1 platform after the effective date of any revised Terms constitutes your acceptance of those revised Terms. If you do not agree with any amendment, you must discontinue use of the platform and contact the support team to close your Account before the revised Terms take effect.
These Terms & Conditions are governed by and construed in accordance with the laws of the jurisdiction in which the Operator holds its international gaming licence. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the Member and the Operator shall be submitted to binding arbitration in accordance with the rules of the applicable international arbitration body specified in the Operator's licence terms.
For Members accessing the dewi1 platform from Indonesia, you acknowledge that online gambling occupies a complex legal position under Indonesian law, and that it is your personal responsibility to ensure your use of the platform complies with all applicable laws in your jurisdiction. The Operator makes no representation that access to or use of the dewi1 platform is lawful in every jurisdiction.
If you have any questions, concerns, or complaints relating to these Terms & Conditions, please contact the dewi1 support team through any of the following channels. All support agents are available 24 hours a day, 7 days a week, and are fluent in both English and Indonesian.
For formal legal notices, all written correspondence must reference your Account username, registered email address, and the specific clause(s) of these Terms to which the notice relates.
Our Terms & Conditions exist to create a fair, transparent, and secure environment for every dewi1 Member.
Every clause in these Terms is written in plain English so that Members from Jakarta to Surabaya to Bali can understand exactly what to expect. No hidden conditions, no small-print surprises — just clear, honest operating principles.
Our KYC process protects both the Operator and our Members. Verifying identity prevents fraudulent access to legitimate accounts and ensures every withdrawal reaches its rightful owner — not an impersonator.
All deposits and withdrawals are processed in IDR via verified Indonesian payment channels. BCA, BRI, BNI, Mandiri, OVO, DANA, GoPay, ShopeePay, and LinkAja are covered — your funds move through channels you already trust.
Wagering requirements, game contribution rates, and validity windows are always published upfront on the promotion page before you claim a bonus. dewi1 does not retroactively change bonus conditions after a Member has begun meeting them.
Deposit limits, session reminders, time-out, and self-exclusion are all available from your Account Settings — no need to contact support to activate them. dewi1 treats responsible gaming as a core product feature, not an afterthought.
Any question about these Terms — from bonus conditions to withdrawal timelines to KYC requirements — can be directed to our support team at any hour. Agents are fluent in both English and Indonesian and respond to live chat in under 60 seconds.
Now that you've reviewed dewi1's Terms & Conditions, log in to your account and start exploring our sportsbook, live casino, and slots. Adults 21+ only. Play responsibly.